Trains are one of the important means of transportation for people to travel, and purchasing, using, refunding and changing train tickets are basic skills that every passenger needs to master. This article will give you a detailed introduction to the purchase, use, refund and exchange of train tickets, and help you better plan and arrange your own itinerary.

1. Train ticket purchase strategy

1. Train ticket purchase channels

When purchasing train tickets, you can purchase train tickets through the following channels:

a. Train station window: Go to the ticket window of the local train station and purchase tickets with a valid ID.

b. Online ticket purchase: Log in to the 12306 official website or mobile APP and register an account to purchase train tickets online.

c. Train ticket sales outlets: Some sales outlets can also sell train tickets, which is convenient for those who do not have the conditions to purchase tickets online. of passengers.

d. Telephone booking: Some places also provide telephone booking services. Tickets can be purchased by dialing the booking phone number.

2. Selection of ticket purchase time

When purchasing train tickets, you should try to plan your itinerary in advance and purchase tickets in advance. Especially during peak periods such as holidays, winter and summer vacations, tickets are often tight. Buying tickets in advance can avoid the situation of no tickets or insufficient tickets.

3. Precautions for purchasing tickets

When purchasing train tickets, you need to pay attention to the following points:

a. Prepare a valid ID for purchasing tickets. Real-name verification is performed at the time.

b. Confirm the train number, seat type and departure time to avoid purchasing the wrong ticket.

c. Please check the information on the ticket to ensure it is correct.

d. If you want to purchase student tickets, children's tickets and other special tickets, you need to prepare relevant documents in advance.

2. Guide to using train tickets

1. Entering the train station

a. Arrive at the train station in advance and allow enough time to go through the entrance procedures.

b. With your valid ID and ticket, go through the security check and enter the waiting room.

2. Ticket inspection

a. Wait in the waiting room for the arrival information of the train.

b. Find the corresponding carriage based on the train number, seat number and other information on the ticket.

c. Before boarding the train, be sure to hand your ticket to the conductor for inspection.

3. Get on the bus and take your seat

a. Find the corresponding seat according to the seat number on the ticket.

b. Place luggage in the luggage rack or in the luggage compartment under the seat to ensure that it does not interfere with others.

4. Things to note during the journey

a. Comply with the rules on the train, such as no smoking, no making loud noises, etc.

b. Take good care of your luggage and valuables to avoid loss.

c. If necessaryTo use the restroom, follow the instructions in the carriage.

3. Guide to refunding and changing train tickets

1. Refund rules

a. You can apply for a refund before departure. A certain handling fee will be charged when refunding a check. For specific fees, please consult the relevant window or the 12306 official website.

b. No refunds can be made after the train departs.

2. Rebooking regulations

a. You can apply for rebooking before departure. You will need to pay a certain handling fee and price difference when changing your booking.

b. Changes cannot be made after the train has departed.

3. Ticket refund and change process

a. Go to the train station ticket window or call 12306 customer service hotline to handle ticket refund and change procedures.

b. Provide valid ID and ticket, and fill in the corresponding application form.

c. If a refund is required, the refund will be returned to the payment method used to purchase the ticket.

Summary:

Through the introduction of this article, I believe that everyone has a clearer understanding of the purchase, use, refund and exchange of train tickets. When purchasing tickets, you must choose the appropriate channel and time. When using them, you must pay attention to the process of ticket inspection and getting on the bus. When refunding or changing tickets, you must understand the relevant regulations and fees. I hope you can better plan and arrange your train travel plans based on these tips. I wish you all a happy journey!