What should I enter if something falls off the WeChat screen (quick solution to the problem of something falling off the WeChat screen)

WeChat is one of the most commonly used social tools in our daily lives. However, sometimes we may encounter WeChat The problem of things falling off the screen has caused some trouble in our use. So, when something drops off the WeChat screen, what should we input to solve the problem? This article will introduce you to some quick methods to solve the problem of things falling off the WeChat screen.

1. Check the phone screen and touch function

When something falls off the WeChat screen, first check whether the phone screen and touch function are normal. You can try swiping the screen in other apps or clicking other buttons to see if the problem persists. If other apps are having similar issues, there may be a problem with your phone's screen or touch functionality. You can try to restart your phone or contact a mobile phone repair center for repair.

2. Clean the WeChat cache

The problem of things falling off the WeChat screen may sometimes be caused by the WeChat cache. To solve this problem, you can try clearing the WeChat cache. The specific steps are as follows:

1. Open the phone's settings and find application management or application options.

2. In the application management, find and click the WeChat application.

3. Enter the details page of the WeChat application and click the "Storage" option.

4. In the storage page, you can see the option to clear cache, click the Clear Cache button.

5. After clearing the cache, reopen WeChat to see if the problem is resolved.

3. Update the WeChat version

Sometimes, the problem of things falling off the WeChat screen may be caused by bugs in the old version of WeChat. To solve this problem, you can try updating WeChat to the latest version. The specific steps are as follows:

1. Open the app store and search for WeChat.

2. If there is an update prompt, click the update button to update WeChat.

3. After the update is completed, reopen WeChat to see if the problem is resolved.

4. Restart the phone

Restarting the phone is one of the common methods to solve various problems, and the problem of things falling off the WeChat screen is no exception. You can try restarting your phone to see if that solves the problem. The specific steps are as follows:

1. Press and hold the power button of the phone, and the shutdown option will appear.

2. Click the shutdown option, and the phone will automatically shut down.

3. After waiting for a few seconds, press the power button again to restart the phone.

4. Re-open WeChat to see if the problem is resolved.

5. Contact WeChat customer service

If none of the above methods can solve the problem of things falling off the WeChat screen, then you canTry contacting WeChat customer service for help. The WeChat customer service team will provide corresponding solutions based on your problems. You can contact us through the WeChat official account or the online customer service on the official website.

6. Summary

It is a common problem that things fall off the WeChat screen, but with some simple steps, we can easily solve this problem. First, check whether the phone screen and touch functions are normal; second, clear the WeChat cache; then, try to update the WeChat version; then, restart the phone; finally, if the problem persists, you can contact WeChat customer service for help. I hope the methods provided in this article can help friends who encounter the problem of things falling off the WeChat screen.